Wondering how to take a taxi in Rome?
Find out how to get one, what they cost, whether you should take it to/from the airport and...how not to get ripped off!
Since 2001 when I moved here and my husband and I started our B&B, I've helped thousands of people (friends, family and especially hotel guests) get taxis to get around Rome and to get to/from the airports and train stations. And obviously I take them myself.
Believe me when I tell you there is not much I don't know about taking taxis in Rome! On this page you'll find everything you need to know about:
The most typical way to get a taxi in Rome is to go to a taxi stand (rank.)
There is usually an orange sign with the word "TAXI" on it, and there you should see white city taxis lined up. You just go to the one at the front of the line. If there is a jumble of them, or it's not clear who is first, trust me, they will let you know. They have a code of honor about this.
If you arrive at a taxi stand, and there are no taxis, you can wait there, as they are usually bound to turn up soon. You may have a hard time finding a taxi at a taxi stand on major holiday dates like New Years' Eve, during a bad rainy day, and if there is a transportation or taxi strike (obviously.)
There are taxi stands all over Rome: at the airports, train stations, and almost at least one in front of every major tourist site or monument.
This is not a common way to get a taxi in Rome.
You are unlikely to find taxis driving around, empty and available. If they are driving, they are likely with a fare. If they are empty, they are likely done for the day and heading home, or answering a radio booking, or getting to the nearest taxi rank.
You can try to hail a taxi, especially if you are feeling a bit exhausted and just don't want to search for a taxi stand. However, you are likely to be passed over, and, if one stops, they may ask first where you are going, to see if it's convenient for them. I can't tell you the times I have asked a passing taxi driver to take me someplace only to be told it was not on his way.
So let's just say this is the least reliable way to get a taxi in Rome.
If you have a way to make a phone call, you can call for a taxi in Rome.
The most common numbers are 060609 (Rome city) and 063570 (largest radio-taxi operator in Rome.) Other numbers include 066645, 065551, 064994, 064157. If you are using a cell phone from another country, make sure to dial +39 first (country code for Italy.)
I find, however, most of the time, visitors to Rome rely on their hotel concierge to call for them. The same goes for restaurants, shops and bars. Just ask them to call a taxi for you and most are happy to oblige.
A couple of important things to note:
This is from the website of the Rome Tourist Board. I suggest you check there for the most up-to-date fares for taking a taxi in Rome.
The rates go up the farther you go in a Rome taxi:
There SHOULD be a 10% discount for single women at night. I've asked some drivers about this when it applies to me, and almost none of them have heard of this rule! But they will apply it if asked.
There is an hourly rate if you have your driver wait for you, of 27€/hr.
If you take a white, metered city taxi to/from anyplace INSIDE the Aurelian Walls, from/to one of Rome's airports, the rate is fixed:
Between Rome and Ciampino, the fixed rate is 30€.
Between Rome and Fiumicino, the fixed rate is 48€.
These rates are set by the city of Rome. They are for one-way, up to 4 people, with luggage included.
All Rome city taxis are required by law to have POS machines. This means you SHOULD be able to pay with a credit card.
You probably won't be able to pay with American Express, which is somewhat unpopular among merchants in Italy due to the high fees they have to pay to accept it.
Also, just be aware it is common in Italy for POS machines to mysteriously be "out of order." So I suggest you plan to be able to pay in cash, just in case.
If you take a white metered taxi in Rome, you do not need to tip. Not one penny. It is just not the custom or the culture here.
That said, nobody minds if you want to tip. But seriously, the most you should tip is to just round up to the nearest Euro. (Some Rome taxi drivers have even come to expect this now, because of so many tourists tipping them.)
Anything above that is overly generous. (Of course, the exception is if the driver goes out of his/her way for you, helping load/unload heavy luggage, for example.)
And, don't worry, if you over-tip, you are not offending anyone.
If you take a private car service to the airport, you can tip 5-10 Euros max. To Civitavecchia, depending on how many you are, you can tip 10-30 Euros. But none of that is actually necessary. It's only if the driver has been very helpful and/or you feel compelled. Italy is just not a tipping-oriented country.
I can't tell you the number of times I have gotten into a taxi in sweltering sticky hot summer in Rome, and found the a/c turned off and the windows all rolled down. You know, for that hot breeze to flow through.
I know this may come as a surprise but, in Italy, there is a kind of fear of air-conditioning. Many people truly believe it's bad for you and can cause any number of ailments. According to some, one big bad way to get sick is to get into a very cold room or car after sweating. So for them, it's best to keep the a/c off and live another day.
Ahem. You can ask the driver to turn on the a/c, and usually they will.
If you take a private car service to the airport or your cruise, the driver will definitely use a/c (most of their clients are foreigners and they have realized by now that almost all visitors to Rome insist on a/c in hot, even warm weather.)
One way to be sure you get a taxi in Rome with a/c and functioning POS machine is to call 06 3570 and ask for (or tell whoever is calling for you to ask for) "servizio gold", which means a higher level of service.
To get to either airport by city taxi, you can catch one at the train station (in which case the 2€ Termini surcharge is no longer applied), or, you can call one or have someone call for you.
When you arrive at either of Rome's airports, you can walk outside and simply grab one of the white city taxis lined up there.
You can also book (and pay in advance) for a private car service, which will give you peace of mind and taking the guessing out of it for you.
The last option, and one I don't recommend, is to take a private taxi from the airport, from someone who approaches you. You just cannot be sure of the rate or that he/she will honor what rate they give you, without adding last minute "tolls" or other fees. See below to find out how to avoid being scammed by unscrupulous taxi drivers in Rome.
Either way, as long as you take a ROME city taxi, to/from WITHIN the Aurelian Walls, the rates will be guaranteed at 48€ one way for Fiumicino/Rome and 30€ one way for Ciampino/Rome.
If you have an early flight, and need a taxi at 4am, you can ask your hotel concierge to call for you when you are ready to go. Taxis usually come within 5 minutes of the phone call.
If you are staying at an apartment, or otherwise have no way to call, you can make sure you know in advance where the nearest taxi rank is, and simply go there when you are ready.
Depending on how far away the taxi stand is, this may not be a great idea at that hour, just because you are unlikely to want to have to drag your luggage around with you in the middle of the night, getting to a taxi stand. And, you are not guaranteed to find a taxi there, although there usually are.
For early taxis, if you cannot call for one, I suggest booking a car service in advance. These private services are reliable, and again, you have peace of mind knowing someone will pick you up, and of the price being set.
Our B&B was right by a metro stop, so I got this question all the time.
If you take the Metro to the train station, you will spend 1.50€ per person. So it's pretty cheap. But you should know:
If you take a taxi to the train station, you should know:
There was for a while. Sort of.
At the time of this writing, summer 2017, Uber has been banned in Italy. It seems there is a limited version of it, called UberBlack. This service only allows for private limo drivers to be Uber drivers. The same ones you would hire to get to/from the airport. Friends and family who love and normally use Uber back home have told me they don't find this service to be that useful or much of a savings, at least not in Rome.
Stay tuned but in the meantime, you'll probably do best to stick with taxis as described above.
I am going to start by saying I have had nothing but positive experiences with taxis in Rome. Granted, I live here and speak Italian, but my impression is that most drivers are honest and not trying to scam tourists. I also have to say I have never heard of a Rome city taxi driver trying to cheat a tourist when going within points in the city. They just turn on the meter and you pay what it says and that's the end of it.
When unscrupulous drivers do decide to try to swindle tourists, the scams seem to be focused on people arriving at Fiumicino (and sometimes Ciampino) and Termini station, i.e. people who may be tired, distracted and otherwise just want to get where they are going and who are not thinking too much about the actual fare. I've actually had many visitors who have been ripped off tell me, "yes I knew he was scamming me, but I was tired and just wanted to get into my room and have a shower."
So please, be kind to yourself and don't allow yourself to get scammed when you take a taxi in Rome:
For the most part, you should not spend more than 15-20€ one way for a taxi in Rome. That includes a night, weekend or holiday trip too (the rates start higher.) For example, from Termini to the Vatican (across the river), during a normal weekday, should cost around 10€.
I found this interesting site that lets you plug in two addresses, and tells you what the fare should be. You can try that if you want to estimate the fare in advance.
First, tell the driver you want all his information. Write it all down, and get (even take a picture of) the information on the side of the car. Make sure you note the taxi company. GET A RECEIPT.
Tell the driver you are planning to report him to the finance police, not the regular police.
If the driver does not change his tune by this point, then you can report him to the taxi company first, and then report him to the finance police.
Or, if you are getting dropped at a hotel, make sure the driver takes you right to the hotel entrance (not some street farther away, far from the helpfulness of a hotel porter who can argue for you. )
And if need be, call and/or go inside your hotel and make them come out and argue with the driver on your behalf.
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